HAT Blog

An Insider’s Look at What Sets HAT Contract Apart

HAT’s various height-adjustable bases can be paired perfectly with any Innovative monitor arm, including Ella, a Buildings magazine 2019 Product Innovation Award winner.

When it comes to office products suited to meet the needs of today’s workforce, no company can quite match the unique position of HAT Contract.

Prior to joining forces with Innovative in 2018, HAT Contract, founded in 2013, built a successful reputation by serving the contract furniture market with quick ship, quality products.

Dealers, designers, facility managers and end-users have found HAT’s business approach refreshing and revolutionary. They can order and receive any of HAT’s products – a range of electric height-adjustable bases, power and data beams and benching systems – within days, not months. They know HAT products can be set up and installed in just minutes, not hours. And they always receive exceptional customer service.

Full Suite of Products

Together, Innovative and HAT Contract offer a full suite of products that work exceptionally well together, bringing even more value to its customers. For example, customers looking to create a beautiful yet functional open office or semi-open office floor plan have multiple table and table configuration options to choose from. With the ability to add monitor arms, dividers or mobile pedestals, Innovative and HAT customers have even more solutions to meet a worker’s entire workspace and desking requirements.

Yet this “one stop shop” solution is only one element setting HAT apart. The real secret sauce to the company’s difference is its culture and people.

With the ability to add monitor arms, dividers or mobile pedestals, Innovative and HAT customers have even more solutions to meet a worker’s entire workspace and desking requirements.

A Unique and Inclusive Culture

When a new product is being considered for commercialization, the entire company becomes involved. From the very beginning, the HAT team works together and listens to each other.

HAT goes to great lengths to ensure the focus is always on the end-user; no discussions take place without data or considerations on how the product will benefit the end-user. The finished product is one that has received multiple inputs from a variety of sources to ensure it meets the market and end-user’s need.

Innovative/HAT employees from across the company gather to review a new product in the development stage. As a small yet nimble company, employees from all departments are able and encouraged to contribute to a product’s development.

Looking Ahead

HAT Contract enjoys an enviable reputation as a company known for making quality products that ship quickly and are easy to assemble. With its user-centered approach to products, the products contribute to greater employee productivity and wellness. They are flexible to accommodate sit-stand modes, as well as any kind of office floor plan.

As the company accelerates into 2020, it will continue to find new ways to innovate its products and improve upon its already outstanding customer service.